Could Not Install the Scanner Driver Try to Install Again Canon

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Installation Preparations and Precautions

This explains the preparations for installing the MF driver and software correctly, and precautions to take when installing.

Installation Preparations

Earlier installing the MF driver and MF Browse Utility, complete the post-obit operations.

• Device Settings

Set the following items with the [Organization Management Settings] menu > [PDL Selection (Plug and Play)] of the device.

- Connection method with the device (network or USB)

- Page description language (set to match the driver you lot are using)

If yous set [*** (V4)] for the page clarification linguistic communication, yous must install the V4 printer driver. Please download the V4 printer commuter from the Canon web site (http://www.catechism.com/).

For details about the setting menus, refer to the manual of the device.

• Larn the installer

Yous can acquire the installer by whatever of the post-obit ways.

- Download from the web site (http://www.canon.com/) (32-fleck or 64-fleck version)

- Supplied DVD-ROM

In some cases, the installer may be provided on a CD-ROM. If you use a CD-ROM, read CD-ROM for DVD-ROM in the explanations of the manual.

• About Installation

Select the most appropriate installation method later on checking the installation overview.

Precautions to Be Taken When Installing

Accept care of the following items when installing.

• If a screen requiring you to let changes to the calculator is displayed, permit the changes.
• If ane of the following atmospheric condition is met, you may non be able to install the MF driver. If so, install the MF commuter after logging on as a local user belonging to a group with Administrator privileges.

- An environment in which communication between the domain controller and client operating system is non possible.

- Yous are logged onto a client computer every bit a domain user belonging to a grouping with Administrator privileges.

Ostend the condition of the user business relationship you are logged on in [Figurer Management] > [Local Users and Groups] > [Groups].

• If a Windows Security screen indicating that the publisher of the driver cannot by verified is displayed, allow installation.
• When acquiring driver information using the Canon Driver Information Assistance Service, if a warning regarding removing Windows Firewall blocking is displayed, remove the block.
• If the software installation fails, endeavour reinstalling after quitting all other applications. If information technology withal fails, temporarily uninstall, restart the computer, and effort reinstalling.
• If you cannot use the software after updating the operating system, uninstall the software, then reinstall it.
• If you take installed other software while running the MF Scan Utility, it is not automatically registered in the MF Scan Utility. In this case, manually annals software installed subsequently in the MF Scan Utility.
• When installing the MF driver, a Product Extended Survey Plan is also installed. The Product Extended Survey Program is a program that automatically sends to Catechism information relating to the usage state of the device every calendar month for ten years. Notwithstanding, personal data and information other than for the above purposes is not sent. Also, you can disable automatic sending of information or uninstall the program at any time. If y'all want to turn off automatic sending, log on with an Administrator account, display [Programs and Features] or [Add together or remove programs] → select [Canon Laser Printer/Scanner/Fax Extended Survey Program] → click [Modify] and set in Windows.

[Like shooting fish in a barrel Installation] From the DVD-ROM

This explains the procedure for installing for a device connected by USB with [Easy Installation] from the supplied DVD-ROM. In this process, as well as the MF commuter, standard software and electronic manuals are installed.

Prerequisites

• System Requirements System Requirements (Commuter)
• "Installation Preparations and Precautions"
• When starting the computer, log on as a member of Administrators.
• [Desktop] screen brandish (when using Windows eight.ane/Server 2012/Server 2012 R2)
• The USB cablevision is non connected

- Connect the USB cable according to the instructions in the screen. If you continued the USB cable and installed, disconnect the USB cable and reinstall. Too, the USB cablevision is not supplied with this product. Prepare it separately.

Procedures

ii. Gear up the DVD-ROM in the computer → click [Like shooting fish in a barrel Installation].

If the DVD-ROM bill of fare is not displayed:

In the post-obit procedure, start the installer. For the DVD-ROM drive name, enter "D:."

• If a message prompting you to insert a DVD-ROM is displayed or if Windows Explorer is displayed: Execute [MInst.exe].
• If aught is displayed: [Run] > enter [D:\MInst.exe] > execute [MInst.exe].

3. If the [Select the Type of Connection] screen is displayed, select [USB Connectedness] → click [Next].

5. Read the license agreement → click [Aye].

6. Select a language* → click [Next].

* May not be required, depending on the model of the machine.

vii. When the following screen appears, connect the device and reckoner with a USB cablevision → plow on the device.

If you could not confirm the connectedness between the device and the computer:

If the following screen is displayed, turn the device off, then reconnect the USB cablevision and turn the device on again.

9. Install the software according to the instructions on the screen.

10. Eject the DVD-ROM, select [Restart Reckoner At present (Recommended)], and click [Restart].

If installed correctly, an MF commuter or software icon is displayed in the locations shown next. If the icon is not displayed, uninstall the MF driver or software and reinstall it.

• For a printer driver or fax commuter:

Windows Control Console > [Devices and Printers].

• For a scanner driver:

Windows Command Panel > [Scanners and Cameras].

• For MF Browse Utility:

- When using Windows 10:

Offset menu > Listing of apps

- When using a version other than Windows x:

[Starting time] menu > App or program list > [Canon] binder > [MF Scan Utility] folder

• For other software or electronic manuals:

Taskbar or [Desktop] screen

[Custom Installation] From the DVD-ROM

This explains the procedure for installing for a device connected by USB with [Custom Installation] from the supplied DVD-ROM.

With this process, y'all can specify which software and manuals you want to install.

Prerequisites

• Organization Requirements System Requirements (Driver)
• "Installation Preparations and Precautions"
• When starting the reckoner, log on equally a member of Administrators.
• [Desktop] screen display (when using Windows eight.1/Server 2012/Server 2012 R2)
• The USB cablevision is non continued

- Connect the USB cable according to the instructions in the screen. If you connected the USB cable and installed, disconnect the USB cable and reinstall. Also, the USB cable is not supplied with this product. Ready it separately.

Procedures

ii. Gear up the DVD-ROM in the computer → click [Custom Installation].

If the DVD-ROM bill of fare is not displayed:

In the post-obit process, offset the installer. For the DVD-ROM drive name, enter "D:."

• If a message prompting you to insert a DVD-ROM is displayed or if Windows Explorer is displayed: Execute [MInst.exe].
• If nothing is displayed: [Run] > enter [D:\MInst.exe] > execute [MInst.exe].

3. If the [Select the Type of Connection] screen is displayed, select [USB Connexion] → click [Next].

4. Select the software you want to install → click [Install].

v. Read the license agreement → click [Yes].

6. Select a linguistic communication* → click [Adjacent].

* May not exist required, depending on the model of the motorcar.

seven. When the following screen appears, connect the device and computer with a USB cablevision → plough on the device.

If you could non ostend the connexion between the device and the reckoner:

If the following screen is displayed, turn the device off, and so reconnect the USB cablevision and turn the device on once again.

9. If you selected MF Scan Utility, check the instructions on the screen → click [Next] if you want to continue with the installation.

10. Select a language* → click [Next].

* May non be required, depending on the model of the machine.

11. Install the software according to the instructions on the screen → click [Next].

12. Eject the DVD-ROM, select [Restart Computer Now (Recommended)], and click [Restart].

If installed correctly, an MF driver or software icon is displayed in the locations shown side by side. If the icon is not displayed, uninstall the MF driver or software and reinstall information technology.

• For a printer commuter or fax driver:

Windows Control Panel > [Devices and Printers].

• For a scanner commuter:

Windows Control Panel > [Scanners and Cameras].

• For MF Scan Utility:

- When using Windows x:

Start carte > List of apps

- When using a version other than Windows 10:

[Beginning] menu > App or program list > [Canon] binder > [MF Scan Utility] folder

• For other software or electronic manuals:

Taskbar or [Desktop] screen

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Source: https://id.canon/id/support/8204013300